Q: When is the registration deadline?
A: Online registration is open until midnight Thursday, September 20. Registration will be available at the Healthy Way of Life Expo based on availability.
Q: How do I confirm my entry to the Chicago Half Marathon/5K?
A: After you register, you’ll receive a confirmation email. Please be sure and check your “junk” or “spam” filter and add the domain @LT.LIFE to your safe sender list. Alternatively you may confirm your entry here.
Q: Where do I get my bib, T-shirt and goody bag?
A: You can pick up all of this at Packet Pick Up during the Healthy Way of Life Expo at the Roosevelt Collection Friday, September 21 from 12PM – 7PM and Saturday, September 22 from 10AM – 5PM.
Q: May I defer until next year?
A: You may defer to next year by logging onto your Chronotrack account here. Select “Race Change/Defer” and follow the instructions on the screen. You will be prompted to pay the $30 defer fee at this time. Upon completion, you will an email confirmation with a alpha-numeric promo code which you will then use when 2019 registration opens on October 15 at no additional charge.
Q: Can I switch from one race to another?
A: Yes. Please visit the Changes & Deferrals section for more information on how to complete your changes online.
As Race Day approaches and you feel that the distance you originally registered for is no longer feasible, please visit the Solutions booth at the Expo with your packet in order to change. Please Note: All upgrades are subject to a race change charge in addition to the difference in fees.
Registration Change Fees
Prior to Thursday, Sept 16 at 9:00 p.m. (online only): $10
After Thursday, Sept 16 at 9:00 p.m. (in-person, at Expo only): $20
Q: I have a friend who cannot participate in the event, may I take his/her place?
A: No. Each participant must have his/her own registration. In the event of an emergency, race officials must have emergency contact information on hand, therefore you are NOT allowed to participate using another person’s registration. There are NO exceptions to this policy. Any participant found using another’s bib or selling their bib through a third vendor party is subject to immediate disqualification as well as potential banning from all Life Time, Inc events. Don’t do it, you can and will be caught.
Q: Is there a VIP registration option?
A: Yes, please visit the VIP Packages section for more details on the packages available.
Q: I cannot race and would like a refund.
A: Unfortunately, the Chicago Half Marathon & 5K has a strict No Refunds policy. You have the option of deferring your entry to 2019. Please see the Race Changes & Deferral section for more information.
Q: Can a friend pick up my packet?
A: Yes, they will need to bring a picture your photo ID (a smart phone picture will suffice) and your bib number.
Q: There is no way I can pick up my packet at the Expo and my friend cannot pick it up either. HELP- what is my next option?
A: You will have to purchase our Will Call option for $30.00 in order to pick up your packet on race morning. To purchase, please click here and select the “Add on Packages” option.
Q: What if I do not know my bib number/ I never received my bib number my email?
A: Visit the Bib Look Up area near Packet Pick Up area at the Expo.
Q: I am in the wrong corral what can I do?
A: You are free to move back a corral should you wish to without notifying us. Should you need to move up a corral, please visit the Solutions booth at the Expo with proof of your most recent finish time to move up.
Q: I did not opt-in for the shuttle service during registration and now I need to.
A: Please visit the Shuttle booth at the Expo to purchase a shuttle ticket, pending availability.
Q: Will there be on-site parking for Race Day?
A: We highly recommend that all participants utilize public transportation on Race Day. We cannot stress this enough. Limited public parking will be available at the Museum Of Science and Industry garage located at 57th Street and Cornell. This lot will open at 5:00 a.m. Space is available on a first come, first serve basis. $20 flat daily fee will be charged upon arrival.
Q: How will the Chicagoland Half Marathon Series medals be awarded?
A: Series medals will be handed out at the Chicagoland Half Marathon Series tent located in the center of the Finish Festival immediately following the race.
Q: How do I pick up my shuttle bus pass?
A: Shuttle pass assignments/tickets will be applied to the athletes’ bibs, relative to the location and time indicated during registration.
Q: I purchased a Spectator shuttle pass during registration, how do I pick up my Spectator shuttle bus pass?
A: Visit the Shuttle booth at the Expo to pick up your pre-purchased tickets.
Q: I purchased Race Day Will Call, but will not have my bib/shuttle ticket prior to boarding the shuttle bus, what can I do?
A: Simply indicate that you have purchased Will Call to Shuttle Staff. Lists of all Race Day Will Call purchases will be provided at all loading locations.
To simplify the process, we also encourage you to present a printed copy of your email confirmation.